Returns

How do I return an item?

Packing and sending your returns/exchanges:

1. Return must be received back in NEW condition with any original tags attached within 90 days of the original purchase date.

2. Include the RETURN FORM (click here for form)

3. Place the item and completed return form in box.

4. Please ship your return/exchange to the below mailing address. For your protection we recommend that you use UPS or insured parcel post for your return (customer is responsible for the shipping to return the item). We are not responsible for any loss/damage that may occur during shipment to the items you are returning.

5. If you choose to exchange the merchandise, the shipping on the exchange order will be free of charge. Exchange requests will be processed on in stock merchandise only.

Return Address:

Shop Goodguys
Attn: Returns Dept.
180 Cassia Way #511
Henderson, NV 89014

Please allow 1-3 days for processing returns/credits.